Customer care

Luxury is not just in the garment, it’s in every detail of the experience.

At Miah Marone, we believe that how we serve you is just as important as what we create. From the moment you browse our collection to the moment your piece arrives, our service is built on discretion, elegance, and thoughtfulness.

We value your time, trust, and individuality, and we honour that through precise communication, refined presentation, and careful aftercare.

What You Can Expect

Thoughtful Communication
Every enquiry is handled with care and clarity. Whether you’re asking about sizing, fabric, or delivery, our responses are personal, professional, and prompt.

Pre‑Order Consultations

For select limited-edition pieces, we offer an exclusive email consultation service prior to purchase. This allows you to request details such as sizing guidance, fit references, fabric information, availability, and estimated dispatch timelines.

While we do not offer styling advice, we’re here to ensure you have the clarity and confidence needed before securing your piece.

To begin your email consultation, please contact us via our contact page. Our team will respond promptly and discreetly.

Exquisite Packaging
Every order is presented in signature Miah Marone packaging:
– Matte black, recycled keepsake boxes
– Yellow silk-inspired lining and ribbon
– Minimal plastic, reusable elements
Luxury you can feel, from box to garment.

Protected Delivery
Orders are shipped securely and tracked, with delivery services selected to ensure both safety and speed. Every piece is handled as precious cargo.

Aftercare Guidance
Your purchase includes care instructions and recommendations to protect the quality and longevity of your piece. Should you ever need assistance, our team is just an email away.


Our Commitment

Customer care at Miah Marone is not a department; it’s a philosophy.
We are here to make your experience as seamless, empowering, and elevated as the pieces we create.